Maple Maids is a joke for a cleaning company. I've used them sporadically (about 6 times) over the last year and the service and cleaning has declined each time. The last time was the final straw - my trash was not dumped, the counters were still dirty (as in visible grease, smudges, and coffee grounds), and none of the baseboards cleaned. I called to complain and was told I could get $5 off off $158. What a joke! I told the CSR that I was not going to use them again - "Fine" is all she says. What a scam.

We have used Maple Maids for 4 years and all my neighbors use the same company. I have never had a problem with there timing. You might consider giving them your keys if timing is an issue. About the quality of there service ... we are 100% satisfied with the quality of work compared with numerous companies I have used before. The company has been around for 8 years I doubt they will be around that long if they were horrible as you indicated.

We been using maple maids service for 8 months now and the cleaning service slowly decline and gotten worse. They are not prompt at all and the customer service is absolutly horrible. They are not worth the money and time. I recommend you look else where. We are in the process of finding another company.